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The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986. [3] Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India. [ 3 ]
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...
As of July 2022, more than 20 organisations have committed investment ₹ 255 crore (US$29 million) into the project such as UCO Bank, HDFC Bank. Bank of Baroda etc. [20] [21] HDFC Bank acquired 7.84% stake of ONDC. [22] In April, ONDC had received ₹157.5 crore for first stage of the project from 17 banks and financial institutions. [23]
In 2020, Apollo Hospitals sold its 50.80% percent majority stake in Apollo Munich Health Insurance to HDFC for ₹ 1,495 crore (US$201.76 million). [27] Later that year, it acquired IHH Healthcare's 50% joint venture stake in Apollo Gleneagles Hospital in Kolkata for ₹ 410 crore (US$55.33 million). [28]
The company provided housing finance to individuals and corporations for purchase/construction of residential houses. [13] [17] The type of loans offered by company included loans for purchase and construction of a residential units, purchase of land, home improvement loans, home extension loans, non-residential premise loans for professionals and loan against property and repayment options ...
The Bill seeks to confer on every citizen the right to time-bound delivery of specified goods and services and to provide a mechanism for Grievance Redressal.The Bill makes it mandatory for every public authority to publish a Citizen's Charter within six months of the commencement of the Act, failing which the official concerned would face action, including a fine of up to Rs. 50,000 from his ...