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  2. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements. ... hard drive and run Windows 7 or newer ...

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Best practices • Don't enable the "use less secure apps" feature. • Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money.

  4. Windows Defender Security Center scam: How to protect your ...

    www.aol.com/windows-defender-security-center...

    Tech expert Kurt “CyberGuy" Knutsson says a tech support scam used a fake Windows Defender pop-up, tricking the victim to call and download software. Windows Defender Security Center scam: How ...

  5. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Sometimes these emails can contain dangerous viruses or malware that can infect your computer by downloading attached software, screensavers, photos, or offers for free products. Additionally, be wary if you receive unsolicited emails indicating you've won a prize or contest, or asking you to forward a petition or email.

  6. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    With this access, the scammer may then launch various Windows components and utilities (such as the Event Viewer), install third-party utilities (such as rogue security software) and perform other tasks in an effort to convince the victim that the computer has critical problems that must be remediated, such as infection with a virus.

  7. Potentially unwanted program - Wikipedia

    en.wikipedia.org/wiki/Potentially_unwanted_program

    A potentially unwanted program (PUP) or potentially unwanted application (PUA) is software that a user may perceive as unwanted or unnecessary. It is used as a subjective tagging criterion by security and parental control products. Such software may use an implementation that can compromise privacy or weaken the computer's security.