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The operations function requires management of both the strategic and day-to-day production of goods and services. [ 3 ] In managing manufacturing or service operations, several types of decisions are made including operations strategy, product design , process design , quality management , capacity , facilities planning, production planning ...
The balanced scorecard was initially proposed as a general purpose performance management system. [4] Subsequently, it was promoted specifically as an approach to strategic performance management. [5] The balanced scorecard has more recently become a key component of structured approaches to corporate strategic management. [6]
Andrews concludes that it is "the most thought-provoking book on organization and management ever written by a practicing executive." [2]: xxi He contrasts Functions of the Executive with the "classical" approaches to organizations found in books such as Principles of Management by Harold Koontz and Cyril J. O'Donnell. [2]: xiv, xxii
KPI information boards. A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [2]
Function Points Schema. An executive information system (EIS), also known as an executive support system (ESS), [1] is a type of management support system that facilitates and supports senior executive information and decision-making needs. It provides easy access to internal and external information relevant to organizational goals.
Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
Overall labor effectiveness (OLE) is a key performance indicator (KPI) that measures the utilization, performance, and quality of the workforce and its impact on productivity. Similar to overall equipment effectiveness (OEE), OLE measures availability, performance, and quality.