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Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
In order to use an inmate telephone service, inmates must register and provide a list of names and numbers for the people they intend to communicate with. [5] Call limitations vary depending on the prison's house rule, but calls are typically limited to 15 minutes each, and inmates must wait thirty minutes before being allowed to make another call. [6]
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Two inmate calling service companies agreed to drop a merger bid after U.S. regulators recommended blocking the deal because of significant competitive concerns, the Federal Communications ...
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Most mobile phones are smuggled in by prison staff, who often do not have to go through security as rigorously as visitors.Security of staff is often less intense because this would be time-consuming on the part of the staff, unionized prison employees are paid for this time, and it would thus increase the overall cost of operations, [6] also, prison staff are often reluctant to diligently ...
• Premium Services - We list each Premium Service as a separate item on your bill. Your billing statement provides a detailed breakdown of the subscription fee, including benefits, required government taxes, and any additional fees. • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a ...
During the 2010s, Securus was one of a number of companies which provided telephone service to inmates in US prisons. [7] Securus was partially acquired by ABRY Partners from Castle Harlan in 2013 for $640 million. [8] [9] The company was the target of a data breach of about 70 million records of phone calls in July 2015. [10]
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