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  2. Software quality assurance analyst - Wikipedia

    en.wikipedia.org/wiki/Software_quality_assurance...

    A software quality assurance (QA) analyst, also referred to as a software quality analyst or simply a quality assurance (QA) analyst, is an individual who is responsible for applying the principles and practices of software quality assurance throughout the software development life cycle. [1]

  3. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    The terms "quality assurance" and "quality control" are often used interchangeably to refer to ways of ensuring the quality of a service or product. [3] For instance, the term "assurance" is often used in a context such as: Implementation of inspection and structured testing as a measure of quality assurance in a television set software project ...

  4. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements".

  5. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    A call center in Lakeland, Florida Technical support , commonly shortened as tech support , is a customer service provided to customers to resolve issues, commonly with consumer electronics . This is commonly provided via call centers , online chat and email . [ 1 ]

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties.

  7. Cs Disco (LAW) Q4 2024 Earnings Call Transcript

    www.aol.com/cs-disco-law-q4-2024-051515396.html

    Mark Schappel-- Analyst. Brian Essex-- Analyst. Ian Black-- Analyst. More LAW analysis. All earnings call transcripts. This article is a transcript of this conference call produced for The Motley ...