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2. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

3. Import and export mail and other data with AOL Desktop Gold

   help.aol.com/articles/aol-desktop-importing-your...

   This feature allows you manually navigate to a PFC file on your computer and to import data from that file. 1. Sign in to Desktop Gold. 2. Click the Settings icon. 3.

4. Find missing Address Book contacts in AOL Desktop Gold

   help.aol.com/articles/find-missing-address-book...

   Once signed in, check your Address book Contacts. If you see your contacts here, sign out of Desktop Gold and sign back in. If the problems persist, refer to the solution below. 3. Uninstall and reinstall Desktop Gold - Review our help article to uninstall and reinstall Desktop Gold.

5. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   If your AOL Desktop Gold contacts are missing, try the solutions listed below. Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar.

6. Export your AOL Desktop Gold data to another computer

   help.aol.com/articles/export-your-aol-desktop...

   Desktop Gold offers the ability to back up your data to a file that can be easily transferred to another computer. Personal data that will be backed up includes Mail saved on your PC, Toolbar Favorites, and settings for all Usernames associated with this installation of AOL Desktop Gold.

7. Access old mail and address book contacts with an inactive ...

   help.aol.com/articles/what-happens-to-my-email...

   1. Visit https://mail.aol.com. 2. Sign in with your username and password. 3. Click Contacts to see your Address Book.