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An unaccompanied minor (sometimes "unaccompanied child" or "separated child") is a child traveling on a commercial flight, a train, a bus, or any similar conveyance, without the presence of a legal guardian. Most commercial airlines and similar transporting carriers have Unaccompanied Minor (UM) Programs in place and it is estimated that as ...
According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. [1] The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due to passengers being more forgiving since ...
Spirit Airlines has been the subject of numerous complaints, and to punitive actions by the United States Department of Transportation (DOT). Most of the claims against the company were for allegations of deceptive advertising practices, customer service, and the airline's policies for charging additional fees at the time of purchase:
Although well-known for its low ticket prices, Spirit Airlines is perhaps best known as the second most complained about airline in the US, according to data on passenger complaints from the US ...
One new scam involves voice cloning, wherein malefactors use the voice imprint of a loved one (recorded in a coffee shop, for example) to ply for emergency cash, hoping your guard’s down because ...
A Department of Transportation investigation of complaints made between 2019 and 2023 found American Airlines unsafely assisted passengers, sometimes resulting in injuries, and didn’t help ...
Four airlines, British Airways, Qantas, Air New Zealand and Virgin Australia, have attracted criticism for their controversial seating policies which allegedly discriminate against adult male passengers on the basis of their sex. These four companies refused to allow unaccompanied children to be seated next to adult males on their flights ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.