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When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. Check your other folders. The first thing place to check if you're missing mail is to check your other folders.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...
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In Mail on Mac, click Mail and then choose Settings from the menu. Select your AOL Mail account from the account list. Select the Server Settings tab. Delete and re-enter your AOL account password from the Password fields under the Incoming Mail Server and Outgoing Mail Server sections. Click Save.
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