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  2. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    The example is Proposed Patient Appointment Procedure. It starts with "preparation of appointment book" followed by a decision whether the appointment is shore or fleet. If the appointment is fleet, inform patient they can call 1500 to make own appointments for next few days, if the appointment is shore, confirm 24 hours prior to appointment.

  3. Data-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Data-flow_diagram

    The data-flow diagram is a tool that is part of structured analysis and data modeling. When using UML, the activity diagram typically takes over the role of the data-flow diagram. A special form of data-flow plan is a site-oriented data-flow plan.

  4. Sales and operations planning - Wikipedia

    en.wikipedia.org/wiki/Sales_and_operations_planning

    S&OP is the result of planning activities and it is composed of 5 main steps: data gathering, demand planning, supply planning, pre-meeting and executive meeting [7] with the addition of a preliminary step at the beginning (event plans), [8] two additional steps at the end of the process in case of a multinational company (global roll-up and ...

  5. Phase-gate process - Wikipedia

    en.wikipedia.org/wiki/Phase-gate_process

    The opportunity management funnel is a visual representation of phase-gate decision making. Opportunity management is defined as "a process to identify business and community development opportunities that could be implemented to sustain or improve a local economy." [8] The components of opportunity management are: Identifying opportunities.

  6. Swimlane - Wikipedia

    en.wikipedia.org/wiki/Swimlane

    After establishing the 'as is' workflow and systems interfaces, work steps are simplified to automate processes whenever practical and transfer steps to subsequent work processes. A 'to be' model is then created for human processes and a related systems design document developed for those that are automated.

  7. Project management - Wikipedia

    en.wikipedia.org/wiki/Project_management

    In multi-phase projects, the monitoring and control process also provides feedback between project phases, to implement corrective or preventive actions to bring the project into compliance with the project management plan. Project maintenance is an ongoing process, and it includes: [38] Continuing support of end-users; Correction of errors

  8. Project plan - Wikipedia

    en.wikipedia.org/wiki/Project_plan

    A project plan, is a series of structured tasks, objectives, and schedule to a complete a desired outcome, according to a project managers designs and purpose.According to the Project Management Body of Knowledge (PMBOK), is: "...a formal, approved document used to guide both project execution and project control.

  9. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .