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The term originated with the red phone which Commissioner Gordon of the Gotham City Police Department uses to call Batman in the Batman television show of 1966 to 1968. [1] [8] Enclosed in a glass cake dome, [8] [9] this emergency phone was called the Bat-Phone, [1] [8] and glowed red when it rang. [10]
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
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112 – emergency number across the European Union and on GSM mobile networks across the world; 119 – emergency number in Jamaica and parts of Asia; 122 – emergency number for specific services in several countries; 911 – emergency number in North America and parts of the Pacific; 999 – emergency number in many countries
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Often the system is set up so that once a call is made to an emergency telephone number, it must be answered. Should the caller abandon the call, the line may still be held until the emergency service answers and releases the call. An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher.