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  2. Call center industry in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Call_center_industry_in...

    A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.

  3. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers.

  4. Toll-free telephone numbers in the North American Numbering ...

    en.wikipedia.org/wiki/Toll-free_telephone...

    In a call center or contact center environment, the call is then typically answered by a telephone system known as an automatic call distributor (ACD) or private branch exchange (PBX). The subsequent routing of the call may be done in many ways, ranging from simple to complex depending on the needs of the owner of the toll-free number.

  5. 8 remote jobs that pay at least $20 per hour - AOL

    www.aol.com/8-remote-jobs-pay-least-220001549.html

    Pay range: $26 - $27/hourGeneral Rental Center is hiring for data entry clerk/customer service rep positions in states around the country. The posting does indicate that 1-2 years' experience is ...

  6. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

  7. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

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