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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work ...

  3. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem. Restart your computer and modem - Sometimes the old "turn it off and on again" approach actually does work! Just wait ...

  4. Hayes AT command set - Wikipedia

    en.wikipedia.org/wiki/Hayes_AT_command_set

    User at modem A issues a dial command: AT-Get the modem's ATtention; D-Dial; T-Touch-Tone; 12125550100-Call this number RING: Modem A begins dialing. Modem B's phone-line rings, and the modem reports the fact. ATA: Computer at modem B issues answer command. CONNECT: CONNECT: The modems connect, and both modems report "connect".

  5. Data Carrier Detect - Wikipedia

    en.wikipedia.org/wiki/Data_Carrier_Detect

    It is possible to use a modem without the DCD signal, however the only way for the computer to know that a connection is disconnected is by the modem transmitting the words "NO CARRIER" over the data lines. Because the words "NO CARRIER" are also a message that could appear in the context of a normal data session (for example, if typed by a ...

  6. Microsoft Diagnostics - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Diagnostics

    Microsoft Diagnostics (MSD) was a software tool developed by Microsoft to assist in the diagnostics of 1990s-era computers. Users primarily deployed this tool to provide detailed technical information about the user's software and hardware and to print the gathered information, usually for use by support technicians in troubleshooting and resolving problems.

  7. Connect to the internet with AOL Dialer

    help.aol.com/articles/aol-dialer-how-to-connect...

    1. Launch AOL Dialer. 2. Enter your username or email address and password. 3. Click Sign On. 4. Add your location name and connection type. 5. Click Next twice. 6. Select your dialing options.

  8. Diagnostic program - Wikipedia

    en.wikipedia.org/wiki/Diagnostic_program

    A diagnostic program (also known as a test mode) is an automatic computer program sequence that determines the operational status within the software, hardware, or any combination thereof in a component, a system, or a network of systems.

  9. AOL Desktop - AOL Help

    help.aol.com/products/aol-software

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.