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  2. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Incident Record: an incident can be generated when an exception is detected. RFC: in case of an RFC there are two scenarios underlined: For an exception (two new network devices have been added without the necessary authorization) For a change (in order to prevent a file system failure, the server needs to be upgraded.

  3. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]

  4. Request–response - Wikipedia

    en.wikipedia.org/wiki/Request–response

    Request–response pattern can be implemented synchronously ( such as web service calls over HTTP) or asynchronously. [1] In contrast, one-way computer communication, which is like the push-to-talk or "barge in" feature found on some phones and two-way radios, sends a message without waiting for a response.

  5. Wikipedia:Requested moves - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Requested_moves

    If your technical request is contested, or if a contested request is left untouched without reply, create a requested move on the article talk and remove the request from the section here. The fastest and easiest way is to click the "discuss" button at the request, save the talk page, and remove the entry on this page.

  6. Incident Command System - Wikipedia

    en.wikipedia.org/wiki/Incident_Command_System

    Incident Command structure is organized in such a way as to expand and contract as needed by the incident scope, resources and hazards. Command is established in a top-down fashion, with the most important and authoritative positions established first. For example, Incident Command is established by the first arriving unit.

  7. HP Service Manager software - Wikipedia

    en.wikipedia.org/wiki/HP_Service_Manager_software

    Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots, data sheets, white papers and more information refer to the sources listed above.

  8. Wikipedia:Example requests for permission - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Example_requests...

    This is a modification of the Epopt's letter above. Changes have been made to make it less specific to the particular situation that inspired the original letter, and more applicable to other cases. Name or Title Address. Dear <NAME>: I am an editor of Wikipedia, a multilingual project to create a complete and accurate encyclopedia by open editing.

  9. Certificate signing request - Wikipedia

    en.wikipedia.org/wiki/Certificate_signing_request

    In public key infrastructure (PKI) systems, a certificate signing request (CSR or certification request) is a message sent from an applicant to a certificate authority of the public key infrastructure (PKI) in order to apply for a digital identity certificate. The CSR usually contains the public key for which the certificate should be issued ...

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