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  2. Delta customers lost time, money. How to file claims ... - AOL

    www.aol.com/delta-customers-lost-time-money...

    See the Help Center on Delta.com to file complaints. You want some details to be fresh in your mind, like how long you waited online for help. If you're not satisfied: First go through the airline ...

  3. Flying Delta? If your flight has been canceled or delayed ...

    www.aol.com/flying-delta-flight-canceled-delayed...

    Delta said it is "working to make it right for our customers," including: Extending a travel waiver. Delta extended a travel waiver for all customers with travel booked from July 19-23. The waiver ...

  4. 2024 Delta Air Lines disruption - Wikipedia

    en.wikipedia.org/wiki/2024_Delta_Air_Lines...

    In mid July 2024, Delta Air Lines, a major U.S. carrier and the largest airline in the world by revenue, assets, market capitalization experienced an operational disruption following the 2024 CrowdStrike incident including the cancelation of over 1,200 flights. The crisis began on the morning of Friday, July 19 when a ground stop was issued by ...

  5. Air Passengers Rights Regulation - Wikipedia

    en.wikipedia.org/wiki/Air_Passengers_Rights...

    Amended by. —. The Air Passengers Rights Regulation 2004[1][2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights. It requires compensation of €250 to €600 [3] depending on the flight ...

  6. 2024 CrowdStrike-related IT outages - Wikipedia

    en.wikipedia.org/wiki/2024_CrowdStrike_incident

    [129] By then, numerous passengers had ended up in different airports than their baggage because of Delta's flight cancellations, resulting in large piles of unclaimed suitcases and other checked baggage at Delta's airport terminals around the world. [130]

  7. Delta customers lost time, money after major tech outage. How ...

    www.aol.com/delta-customers-lost-time-money...

    Delta has been offering waivers, which according to Delta, allow customers hurt by the troubles to make a one-time change to their itinerary, or to cancel and receive a refund for the unused ...

  8. Why Delta is still canceling flights as other airlines return ...

    www.aol.com/why-delta-still-canceling-flights...

    July 22, 2024 at 7:27 PM. Three days after a computer update problem caused more than 5,000 flight cancellations around the world in a single day, things are pretty much back to normal — except ...

  9. Computer reservation system - Wikipedia

    en.wikipedia.org/wiki/Computer_reservation_system

    Computer reservation systems, or central reservation systems (CRS), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution ...