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Field service management (FSM) refers to the management of a company's resources employed at or en route to the property of clients, rather than on company property. Examples include locating vehicles, managing worker activity, scheduling and dispatching work, ensuring driver safety, and integrating the management of such activities with inventory, billing, accounting, and other back-office ...
A study conducted in 2006 by Forrester Research, Inc. showed that 46 percent of large companies used a portal referred to as an employee portal.Employee portals can be described as a specific set of enterprise portals and are used to give an interface for employees to personalized information, resources, applications, and e-commerce options.
A web portal is a specially designed website that brings information from diverse sources, like emails, online forums and search engines, together in a uniform way. Usually, each information source gets its dedicated area on the page for displaying information (a portlet ); often, the user can configure which ones to display.
WebSphere Portal version 8.0 was released in May 2012. WebSphere Portal 8.5 was announced May 2014 and included enhancements for mobile web users as well as enhancements for Web Content Management (WCM). [7] In 2019, IBM announced that it was selling Websphere Portal, IBM Bigfix, IBM Appscan, IBM Unica, and IBM Websphere Commerce to HCL ...