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In 2005, due to the greater efficiency of the Boeing 737 Next Generation and rising costs for maintenance, fuel, and crew training, Alaska Airlines decided to phase out its remaining 26 MD-80s and trained its pilots to fly the newer Boeing 737-800s that were being ordered to replace them. According to the airline, the MD-80 burned 1,100 US ...
Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.
Alaska's first transcontinental route was to Washington, D.C. in 2001. Competition between Alaska Airlines and Delta Air Lines for control of Seattle resulted in a larger expansion in the 2010s. The acquisition of Virgin America by the Alaska Air Group added service to Dallas Love Field when the brands merged in early 2018.
JAMM AQUINO / DEC. 3, 2023 The U.S. Department of Transportation approved the proposed merger between competitors Alaska and Hawaiian airlines today, the final regulatory hurdle for the $1.9 ...
In October 2021, ATP Flight School opened a new training center at Arlington Municipal Airport (KGKY), just outside of Dallas, Texas. [12] It is the largest training facility in Texas and helps support the demand for pilots from Dallas-based airlines like Southwest and American Airlines. [12]
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On May 3, 2018, Alaska Airlines unveiled plans to construct a 128,000-square-foot building near Sea-Tac Airport to provide office space for its growing workforce. The new building will be across the street from Alaska's Corporate Headquarters and adjacent to its Flight Training Center. Construction was expected to be completed by early 2020. [32]
Built in 1951, the airport was served in the 1950s by Alaska Airlines, Northwest Orient, Pacific Northern Airlines and Reeve Aleutian Airways, using aircraft ranging from Douglas DC-3s to Boeing 377s, [6] and was also a refuelling stop for Canadian Pacific Air Lines service to the Far East (one such aircraft being involved in a 1951 disappearance).
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