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  2. Richard J. Daley Center - Wikipedia

    en.wikipedia.org/wiki/Richard_J._Daley_Center

    The Richard J. Daley Center, also known by its open courtyard Daley Plaza and named after longtime mayor Richard J. Daley, is the premier civic center of the City of Chicago in Illinois. The Center's modernist skyscraper primarily houses offices and courtrooms for the Cook County Circuit Courts , Cook County State's Attorney and additional ...

  3. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  4. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )

  5. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  6. Magic Solutions - Wikipedia

    en.wikipedia.org/wiki/Magic_Solutions

    Magic Solutions International, Inc. (known as Magic Solutions) was a company that specialized in help desk automation and asset management software. Based in the East Coast of the United States, the company emerged as an unplanned spin-off from a computer systems integrator, and was later considered one of the East Coast's most successful independent software vendors of the 1990s.

  7. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    Template callbacks allow the modification of the software's web pages without requiring extensive knowledge. Seamless email integration is another primary interface to RT and is often the only interface many guest users see. The email system includes support for auto-responses, attachments, and full customization of all the rules which govern ...

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