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T-Mobile's defenses protected customer information, prevented disruption of services and stopped the attack from advancing, he said. Simon added that it was not clear who the hackers were, but the ...
T-Mobile US, Inc. is an American wireless network operator and is the second largest wireless carrier in the United States, with 127.5 million subscribers as of September 30, 2024. T-Mobile had previously suffered data breaches in 2009. 2015, 2017, 2018, 2019, and 2020.
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"At this time, T-Mobile systems and data have not been impacted in any significant way, and we have no evidence of impacts to customer informati T-Mobile hacked in massive Chinese breach of ...
T-Mobile denied the problems at first by telling complaining customers that their mobile phone or SIM-card was causing the problem. [10] The capacity problems occurred mostly in cities and densely populated areas. When affected, people could experience problems with calling or receiving calls, text messaging (SMS), or data services.
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The average customer waited four minutes and nine seconds to get through in 2020, an increase of one minute and 59 seconds on 2019. Broadband call centre waiting times almost double during ...