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The swimlane flowchart differs from other flowcharts in that processes and decisions are grouped visually by placing them in lanes. Parallel lines divide the chart into lanes, with one lane for each person, group or sub process. Lanes are labelled to show how the chart is organized.
The first structured method for documenting process flow, the flow process chart, was introduced by Frank Gilbreth to members of American Society of Mechanical Engineers (ASME) in 1921 as the presentation “Process Charts—First Steps in Finding the One Best Way”. [5] Gilbreth's tools quickly found their way into industrial engineering ...
Order processing is a sequential process involving: [1] Picking: consists in taking and collecting articles in a specified quantity before shipment to satisfy customers' orders. Sorting: process that separates items according to destination. Pre-consolidation or package formation: includes weighting, labeling and packing.
A process flow diagram (PFD) is a diagram commonly used in chemical and process engineering to indicate the general flow of plant processes and equipment. The PFD displays the relationship between major equipment of a plant facility and does not show minor details such as piping details and designations.
Reverse logistics is the process of managing the return of goods and may be considered as an aspect of "aftermarket customer services". [128] Any time money is taken from a company's warranty reserve or service logistics budget, one can speak of a reverse logistics operation.
It is a process reference model for supply-chain management, extending "from the supplier's supplier to the customer's customer". [21] It includes delivery and order fulfillment performance, production flexibility, warranty and returns processing costs, inventory and asset turns, and other factors in evaluating the overall effective performance ...