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The Philippines’ BPO sector is expected to have generated around $38 billion in revenue last year, according to the IT and Business Process Association of the Philippines (IBPAP), a trade group ...
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A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
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