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The Air Passengers Rights Regulation 2004 [1] [2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
In 2019, the Office of the Ombudsman investigated 4,762 cases, of which 2,530 were "dealt with". Most complaints involved the Royal Thai Police and the Department of Local Administration (DLA). Since its founding in 2000, the ombudsman's office has investigated 48,441 cases and resolved 46,209 (95.4%) of them. [156]
EasyJet plc (styled as easyJet) is a British multinational low-cost airline group headquartered at London Luton Airport. [3] It operates domestic and international scheduled services on 927 routes in more than 34 countries via its affiliate airlines EasyJet UK, EasyJet Switzerland, and EasyJet Europe. [4]
In 1979 the Taxpayer Ombudsman Office was created within the Internal Revenue Service to act as an ombudsman for the taxpayer. [2] Renamed in 1996 as the Office of the Taxpayer Advocate, this office has a unique role with the Treasury Department as having the responsibility to submit annual reports to Congress without any prior review or comment from the IRS Commissioner, the Secretary of the ...
Sign in Banjul, capital of The Gambia, giving directions to the ombudsman's office. An ombudsman (/ ˈ ɒ m b ʊ d z m ən / OM-buudz-mən, also US: /-b ə d z-,-b ʌ d z-/-bədz-, -budz-[1] [2] [3]) is a government employee who investigates and tries to resolve complaints, usually through recommendations (binding or not) or mediation.
EasyJet UK Limited (trading as easyJet) is a British low-cost airline and a subsidiary of EasyJet plc. It was founded in 2017, after the UK Government triggered Article 50 to leave the European Union .
The Office of the Compliance Advisor/Ombudsman (CAO) is a recourse mechanism for projects supported by the International Finance Corporation (IFC) ...