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Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications.
If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app password. If you use a verizon.net email, enter verizon.net server info. Use your full email address as your username.
Manufacturers cannot answer questions about your AOL Mail settings, or your AOL username or password. Thunderbird – Follow steps for manual configuration. Outlook 2016 – Follow steps under "Other Email Accounts." Outlook 2013 – Follow steps under "Other Email Accounts." Outlook 2010 – Follow steps under "Other Email Accounts."
AOL.com email users - Read our help article for AOL.com port and server settings. To send and receive AOL email via a 3rd party email client, you'll need to manually configure the servers and port numbers with supported AOL Mail info. If you access AOL Mail through mail.aol.com or the AOL app you don't need to make any changes to your settings.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app: •Update the operating system for your device. For instructions, see your device manufacturer. • Delete and re-add your AOL Mail account in your device's mail app.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.