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On 18 February 2007, the Mail on Sunday reported that it had received leaked emails regarding the television programme Richard & Judy, which was broadcast nightly.In each programme, a competition named You Say We Pay ran, in which viewers were invited to call a premium-rate phone number for the chance of being randomly selected to play a game with the presenters.
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The BBC Trust reported in its 'Decision of the BBC Trust' document on the appeal that, 'the BBC Executive had received about 40,000 complaints about the Director General's decision'. [110] The BBC's chief operating officer, Caroline Thomson , affirmed the need to broadcast "without affecting and impinging on the audience's perception of our ...
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The following day the number of complaints was said to have surpassed 18,000. [14] This incident resulted in the third-highest number of complaints to the BBC, behind only the airing of Jerry Springer: The Opera [13] [16] [17] and rolling coverage of Prince Philip memorial programmes in April 2021. [18]
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The number was the standard BBC call-in number at the time, 081 811 8181 (also used on programmes such as Going Live! ), and callers who got through were connected first to a message telling them that the show was fictional, before being given the chance to share their own ghost stories, probably as a way of writing future stories for Ghostwatch .