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Chick-fil-A headquarters in College Park, Georgia. The chain's origin can be traced to the Dwarf Grill (now the Dwarf House), a restaurant opened by S. Truett Cathy, the chain's former chairman and CEO, in Hapeville, Georgia, a suburb of Atlanta, in 1946, [17] which is near the location of the Ford Motor Company Atlanta Assembly Plant, for many years a source of many of the restaurant's patrons.
Yum! opened Super Chix in Central Arlington, Texas, a restaurant similar in format to Chick-fil-A, on April 9, 2014. [37] In the summer of 2014, Yum!'s Taco Bell subsidiary launched its U.S. Taco Co and Urban Tap Room fast-casual taco concept restaurant in Huntington Beach, California, to take on fast casual restaurants like Chipotle and Panera ...
Out of the approximately 20,000 franchise applications that Chick-fil-A receives every year, roughly 0.4% receive approval from the fast-food company’s corporate office. Chick-fil-A only added ...
Cathy began the Chick-fil-A restaurant chain in the Atlanta suburb of Hapeville in 1946 with a restaurant called the Dwarf Grill, named for its size. It was there that he, with his brother and business partner Ben, created the chicken sandwich that later became the signature menu item for Chick-fil-A.
Chick-fil-A ranked #1 in the fast-food category of Newsweek's annual America's Best Customer Service survey for three consecutive years before dropping to number two in the 2023 and 2024 editions.
The Chick-fil-A corporate purpose also has religious roots: “To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come in contact ...
The Chick-fil-A culture and service tradition in our restaurants is to treat every person with honor, dignity and respect and to serve great food with genuine hospitality. [ 7 ] [ 8 ] In June 2021, The Daily Beast reported that the National Christian Charitable Foundation (NCF), to which Cathy is reportedly a major donor, was helping to fund ...
Chick-fil-A also outperformed another chain known for raking in tons of revenue at its stores: Portillo's. The Italian beef and Chicago-style hot dog chain saw $9.1 million in average store ...