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  2. Andy Rathbone - Wikipedia

    en.wikipedia.org/wiki/Andy_Rathbone

    In 1992, Rathbone wrote his first For Dummies book, Windows for Dummies, which was a New York Times bestseller. [5] Since then, he has published some 50 computer books. [6] His latest book is Windows 11 for Dummies (2021). Several of his For Dummies books have made USA Today's bestseller list. [7]

  3. Information technology - Wikipedia

    en.wikipedia.org/wiki/Information_technology

    An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system — including all hardware, software, and peripheral equipment — operated by a limited group of IT users, and an IT project usually refers to the commissioning and implementation of an IT ...

  4. List of computing and IT abbreviations - Wikipedia

    en.wikipedia.org/wiki/List_of_computing_and_IT...

    IT—Information Technology; ITIL—Information Technology Infrastructure Library; ITL—Interval Temporal Logic; ITU—International Telecommunication Union; IVR(S)—Interactive Voice Response (System)

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  6. Outline of information technology - Wikipedia

    en.wikipedia.org/wiki/Outline_of_information...

    The following outline is provided as an overview of and topical guide to information technology: . Information technology (IT) – microelectronics based combination of computing and telecommunications technology to treat information, including in the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information.

  7. For Dummies - Wikipedia

    en.wikipedia.org/wiki/For_Dummies

    For Dummies is an extensive series of instructional reference books which are intended to present non-intimidating guides for readers new to the various topics covered. The series has been a worldwide success with editions in numerous languages.

  8. IT portfolio management - Wikipedia

    en.wikipedia.org/wiki/IT_portfolio_management

    Infrastructure Portfolio - For an organization's information technology, infrastructure management (IM) is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness. Infrastructure management is sometimes divided into categories of systems ...

  9. Jim Keogh (technology writer) - Wikipedia

    en.wikipedia.org/wiki/Jim_Keogh_(technology_writer)

    Jim Keogh is the author of more than 84 books including five ...For Dummies books. Keogh introduced PC programming across the US in his Popular Electronics magazine column in 1982, four years after Apple Computer started in a garage.