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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  4. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.

  5. How to identify a scam call before you're taken advantage of

    www.aol.com/2019-09-19-how-to-identify-a-scam...

    That’s why the FCC recently created a “Scam Glossary” to alert people to the many scams out there—and explain how to avoid them. Here’s what you need to know to protect yourself. Here ...

  6. 30 Scam Phone Numbers To Block and Area Codes To Avoid - AOL

    www.aol.com/finance/19-dangerous-scam-phone...

    This won’t stop all scams, but it could minimize the calls you get. Use apps: There are several spam-blocking apps you can use to avoid becoming the next victim. FAQ

  7. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Reset any passwords you may have shared with a scammer. Visit identitytheft.gov if you shared sensitive information like your SSN. Complaints can be filed via the NJDCA website or via phone at 1 ...

  8. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.

  9. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Having a password manager like LastPass can help make this process much faster and easier. Scan all your devices – Download a reputable anti-virus program that will scan your devices for malware ...