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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

  3. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.

  5. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Get friendly tech support online and over the phone with Assist by AOL. Virus removal, slow computers and more. Get affordable expert help today.

  6. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  7. Packet loss - Wikipedia

    en.wikipedia.org/wiki/Packet_loss

    Per the end-to-end principle, the Internet Protocol leaves responsibility for packet recovery through the retransmission of dropped packets to the endpoints - the computers sending and receiving the data. They are in the best position to decide whether retransmission is necessary because the application sending the data should know whether a ...

  8. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.

  9. Bandwidth throttling - Wikipedia

    en.wikipedia.org/wiki/Bandwidth_throttling

    Limiting the speed of data sent by a data originator (a client computer or a server computer) is much more efficient than limiting the speed in an intermediate network device between client and server because while in the first case usually no network packets are lost, in the second case network packets can be lost / discarded whenever ingoing data speed overcomes the bandwidth limit or the ...