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Workplace communication is tremendously important to organizations because it increases productivity and efficiency. Ineffective workplace communication leads to communication gaps between employees, which causes confusion, wastes time, and reduces productivity.
Effective communication in an organization can be a basis for sound decision-making and planning, facilitates smooth and efficient work and coordination in the organization, increases managerial capacity, can be a useful tool for public relations (image building), increases productivity, and others. [8] [9] [10] [11]
Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
Informal communication, generally associated with interpersonal, horizontal communication, was primarily seen as a potential hindrance to effective organizational performance. This is no longer the case. Informal communication has become more important to ensuring the effective conduct of work in modern organizations.
Filming a day's work for the US Armed Forces Network Television Services, an internal communication channel. Internal communications (IC) is the function responsible for effective communications among participants within an organization. The scope of the function varies by organization and practitioner, from producing and delivering messages ...
Effective professional communication is clear, concise, and audience-focused, ensuring that messages are understood and lead to desired outcomes. Key skills include active listening, adapting communication styles to different audiences, and using appropriate tools and channels for delivering messages.