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2. Automated attendant - Wikipedia

   en.wikipedia.org/wiki/Automated_attendant

   Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX , but some services allow businesses to use an AA without such ...

3. Answering machine - Wikipedia

   en.wikipedia.org/wiki/Answering_machine

   A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

4. Joseph Zimmermann (engineer) - Wikipedia

   en.wikipedia.org/wiki/Joseph_Zimmermann_(engineer)

   In addition to the patent on the telephone answering machine (1948), Zimmermann held dozens of other patents, including a security device that automatically dials a phone number and conveys information in case of an emergency; a magnetic recorder used to monitor heart patients; a system for accessing prerecorded lectures to earn college credit ...

5. AOL Live Support Plus

   help.aol.com/articles/live-support-plus-faqs

   AOL Live Support Plus includes our top-of-the-line support and security products that will help protect your identity and information online. Get started today! Support when you need it: 24x7 Live Support gives you access to AOL experts over the phone or online chat, 24 hours a day, 7 days a week. Our experts are ready to assist you with any of ...

6. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...

7. AOL Live Support Plus

   help.aol.com/products/live-support-plus

   Get 24x7 AOL Live expert help for all your AOL needs - from email to login, technical questions, mobile email, and more. Plus, you'll get security products to help protect your identity and data.