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Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and ...
Convergys to Acquire Datacom Asia Contact Center Operations Acquisition Adds Multiple Languages, Geographic Footprint and Technology Clients CINCINNATI--(BUSINESS WIRE)-- Convergys Corporation ...
Contact Centre Cymru: 2005 Convergys Corporation: Datacom Group: 1965 6,973 (2022) NZ$1.45 billion (2,022) 23 DialAmerica: 1957 5,000: Firstsource: 2001 27000+
On June 28, 2018, Convergys and Synnex announced they had reached a definitive agreement in which Synnex would acquire Convergys for $2.43 billion in combined stock and cash, and integrate it with Concentrix. [8] On October 5, 2018, Convergys Corporation and Synnex announced that they had completed the merger. [9]
Stream Global Services (formerly known as Global BPO Services Corp.), [3] was a BPO company acquired by Convergys through a definitive merger, [4] [dead link ] together with more than 37,000 employees in 22 countries [5] and 50 contact centers. The footprint of the company included countries across North America, Europe, Asia Pacific, Latin ...
Convergys also inaugurated its contact center at TechnoHub in April 2009, along with two others simultaneously opened at Nuvali TechnoHub in Santa Rosa, ...
On 28 June 2018, Convergys and Synnex announced they have reached a definitive agreement in which Synnex would acquire Convergys for $2.43 billion in combined stock and cash, and integrate it with Concentrix. [12] [13] On 5 October 2018, the merger was completed. [14]
In recent years TTEC grew its business through a variety of acquisitions, including: 2022: Faneuil; 2021: Avtex [9]; 2020: VoiceFoundry [10]; 2017: Connextions [11]; 2017: Motif India infotech [12]