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A software reset (or soft reset) ... but have the user hold the power button to cut power, which the user can then turn the computer back on. [5]
A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all data, settings, and applications that were previously stored on the device. This is often done to fix an issue with a device, but it could also be done to restore the device to its original settings.