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A police radio dispatcher's desk from the Netherlands. Emergency service response codes are predefined systems used by emergency services to describe the priority and response assigned to calls for service. Response codes vary from country to country, jurisdiction to jurisdiction, and even agency to agency, with different methods used to ...
Based on specific question-and-answer logic trees ("systematized interrogation"), the dispatcher is able to determine a problem type and priority for the call, and use that information to [1] [2] [3] provide systematized Pre-Arrival Instructions, including Dispatch Life Support (DLS), which gives phone instruction to aid the patient until help ...
An emergency medical dispatcher is also called an EMD. An increasingly common addition to the EMS system is the use of highly trained dispatch personnel who can provide "pre-arrival" instructions to callers reporting medical emergencies.
The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.
An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher. The nature of the emergency (police, fire, medical, coast guard) is then determined. If the call has been answered by a telephone operator, they then connect the call to the appropriate emergency service, who then dispatches the ...
A dispatcher may announce the call details to field units over a two-way radio. Some systems communicate using a two-way radio system's selective calling features. CAD systems may send text messages with call-for-service details to alphanumeric pagers or wireless telephony text services like SMS. The central idea is that persons in a dispatch ...
Association of Public-Safety Communications Officials (APCO) International was founded in 1935.. APCO serves government functions that provide public safety communications services in areas of law enforcement, forestry, conservation, fire, highway maintenance, emergency rescue and medical services, emergency management, and other activities supported or endorsed by federal, state, local and ...
The APCO phonetic alphabet, a.k.a. LAPD radio alphabet, is the term for an old competing spelling alphabet to the ICAO radiotelephony alphabet, defined by the Association of Public-Safety Communications Officials-International [1] from 1941 to 1974, that is used by the Los Angeles Police Department (LAPD) and other local and state law enforcement agencies across the state of California and ...
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