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2. Problem solving - Wikipedia

   en.wikipedia.org/wiki/Problem_solving

   Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.

3. Troubleshooting - Wikipedia

   en.wikipedia.org/wiki/Troubleshooting

   Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.

4. Root cause analysis - Wikipedia

   en.wikipedia.org/wiki/Root_cause_analysis

   In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medical diagnosis, the healthcare industry (e.g., for epidemiology ...

5. Operations, administration, and management - Wikipedia

   en.wikipedia.org/wiki/Operations,_administration...

   Troubleshooting is carried out as a result of a fault or failure, may result in maintenance procedures, or emergency workarounds until such time as a maintenance procedure can be carried out. Troubleshooting procedures will involve knowledge databases, guides, and processes to cover the role of network operations engineers from initial ...

6. 10 work-from-home jobs that don’t require talking on the ...

   www.aol.com/finance/10-home-jobs-don-t-134908337...

   In some cases, you may also need excellent research skills or specialized software knowledge. The typical entry-level salary range for a data entry clerk is between $32,957 and $41,538, with the ...

7. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   This is a key element in meeting both the customer and business needs as it allows the technician to prioritize the troubleshooting process and properly manage their time. [ 6 ] If a problem is new and/or personnel from this group cannot determine a solution, they are responsible for elevating this issue to the Tier III technical support group.