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Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76] In 2009, after completing transition from their old service, Comcast had 7.6 million voice customers. [77] As of the end of 2013, Comcast Digital Voice had reached 10.7 million subscribers. [78]
The 2016 ACSI survey placed Comcast in the bottom half (11th out of 14) of Internet Service Providers and 8th out of 13 on subscription television service. [12] The 2016 Consumer Reports' telecom service Ratings reported that Comcast was among the bottom dwellers in overall customer satisfaction.
Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
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Welcome to America’s customer service nightmare. ... Comcast or their internet service provider. ... Seeing the number 1212 everywhere? Here's what it might mean
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Xfinity, a division of Comcast, is a leading provider of internet, TV, phone and home security services across more than 40 states.While Xfinity’s standard plans start at $35 per month, its ...
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