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The top 10 hottest remote side hustles include therapists, translators, graphic designers, and bookkeepers, ... Customer Service Representative ($16/hour) Sales Associate ($13/hour)
These jobs are ideal for remote employees. Certified medical billing specialists need a high school diploma, a post-secondary certificate, and computer, clerical and customer service skills.
As of 2025, the sustainability of remote work remains a hot topic. Some major companies are implementing return-to-office (RTO) mandates, emphasizing the value of in-person collaboration.
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
The answering service operators also had the option of calling the client and alerting them to particularly important calls. The origins of call centers date back to the 1960s with the UK-based Birmingham Press and Mail, which installed Private Automated Business Exchanges (PABX) to have rows of agents handling customer contacts.
The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [46] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [47]
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