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EasyJet publicly revealed the attack in May 2020. [1] They told the BBC that they were only able to notify customers whose details (credit card or email addresses) were stolen in April 2020. [1] EasyJet told BBC "This was a highly sophisticated attacker. It took time to understand the scope of the attack and to identify who had been impacted". [1]
Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved.
EasyJet plc (styled as easyJet) is a British multinational low-cost airline group headquartered at London Luton Airport. [3] It operates domestic and international scheduled services on 927 routes in more than 34 countries via its affiliate airlines EasyJet UK, EasyJet Switzerland, and EasyJet Europe. [4]
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The first use of "easy" after EasyJet was the EasyInternetcafé established in June 1999, [2] followed by EasyRentacar in 2000 which was renamed to EasyCar in 2000. [3] The group is registered in the Cayman Islands , [ 4 ] but operates from its office in Kensington , London .
Following a complaint from rival carrier EasyJet, the ASA ruled the offer was "likely to mislead". [241] Ryanair did not comment on the claim but did hit back at EasyJet, claiming it cared about details in this regard but did not itself publicise its on-time statistics. EasyJet denied this. [citation needed]