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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. 'Recovery Services' Phone Scam Seeks Potentially Scary ... - AOL

    www.aol.com/news/2011-03-23-recovery-services...

    A recent scam caller claiming a company called "Recovery Services" has an unclaimed Christmas package it wants to deliver demonstrates how creative scammers can get when trying to con you out of ...

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

  5. Voice phishing - Wikipedia

    en.wikipedia.org/wiki/Voice_phishing

    Voice phishing, or vishing, [1] is the use of telephony (often Voice over IP telephony) to conduct phishing attacks.. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer.

  6. FCC warns of 50-state scam by fraudsters posing as mortgage ...

    www.aol.com/fcc-warns-50-state-scam-221235739.html

    "Today's actions both warn consumers of this latest set of scams, and put on notice all other voice service providers to immediately stop carrying these junk calls," Chairwoman Jessica Rosenworcel ...

  7. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  8. STIR/SHAKEN - Wikipedia

    en.wikipedia.org/wiki/STIR/SHAKEN

    STIR/SHAKEN, or SHAKEN/STIR, is a suite of protocols and procedures intended to combat caller ID spoofing on public telephone networks.Caller ID spoofing is used by robocallers to mask their identity or to make it appear the call is from a legitimate source, often a nearby phone number with the same area code and exchange, or from well-known agencies like the Internal Revenue Service or ...

  9. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name.