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2. Appointment scheduling software - Wikipedia

   en.wikipedia.org/wiki/Appointment_scheduling...

   Virtual assistants and chatbots have also been integrated into scheduling software, enabling automated customer interactions and self-service booking. Furthermore, the COVID-19 pandemic in 2020 and subsequent social distancing measures prompted the development of new features to support remote appointments and virtual consultations.

3. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   Appointment setting is a specialized function within call centres, where dedicated agents focus on facilitating and scheduling meetings between clients and businesses or sales representatives. This service is particularly prevalent in various industries such as financial services, healthcare, real estate, and B2B sales, where time-sensitive and ...

4. Telemarketing - Wikipedia

   en.wikipedia.org/wiki/Telemarketing

   Appointment Setting, utilizing inbound or outbound telemarketing to create face-to-face or telephone appointments for sales purposes. [ 3 ] Database Cleansing , the outbound calling of databases with the particular purpose to clean and prepare data (i.e. removing outdated and incorrect data) and contact details for future telemarketing campaigns.

5. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]

6. 24/7 service - Wikipedia

   en.wikipedia.org/wiki/24/7_service

   24/7 service might be offered by a supermarket, convenience store, ATM, automated online assistant, filling station, restaurant, concierge services or a staffed datacenter, or a staffing company that specializes in providing nurses since often nurses cover shifts 24/7 at hospital which are open 24/7. 24/7 services may also include taxicabs, security services, and in densely populated urban ...

7. ACI Worldwide - Wikipedia

   en.wikipedia.org/wiki/ACI_Worldwide

   ACI Worldwide Inc. is an American payment systems company headquartered in Elkhorn, Omaha, Nebraska. [3] ACI develops a broad line of software focused on facilitating real-time electronic payments .