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Take Back and Transfer / Transfer Connect / Agent Redirect If a company uses an ACD to facilitate the transfer, the ACD will remain in the call as long as the parties are on the phone. The drawback is that this uses up trunk capacity on the ACD (or VRU). This is called by a number of names including hair-pinning or tromboning. IXCs have the ...
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As CLASS was an AT&T trademark, the term vertical service code was adopted by the North American Numbering Plan Administration. The use of vertical is a somewhat dated reference to older switching methods and the fact that these services can only be accessed by a telephone subscriber, going up ( vertically ) inside the local central office ...
Local number portability (LNP) for fixed lines, and full mobile number portability (FMNP) for mobile phone lines, refers to the ability of a "customer of record" of an existing fixed-line or mobile telephone number assigned by a local exchange carrier (LEC) to reassign the number to another carrier ("service provider portability"), move it to another location ("geographic portability"), or ...
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The service will allow any landline or wireless phone user to call 411 and be connected to the wireless listing of a subscriber who has chosen to participate in the service. Carriers who make up the industry LLC creating the service include Alltel (now absorbed by Verizon Wireless), AT&T, T-Mobile, and Sprint Nextel (now absorbed by T-Mobile).
If AT&T (T) has its way, your traditional landline phone (assuming you still have one) might be going the way of the dodo bird. On a recent conference call to investors, Chairman and CEO Randall ...
A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Time and charges was a service that could be requested of an operator before a call began ...