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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  3. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  4. Download and install the AOL Shield Pro browser

    help.aol.com/articles/how-to-download-and...

    Click Download For Free. Click Get the Free Browser. Depending on your browser, follow the prompts below. To install AOL Shield Pro on Google Chrome, right click the AOL Shield Pro install file to open. To install AOL Shield Pro on Microsoft Edge or Internet Explorer, click Run. To install AOL Shield Pro on Firefox, click Save File. The ...

  5. Accessing AOL Sites or Apps Using Windows 10 - AOL Help

    help.aol.com/articles/accessing-aol-sites-or...

    Great question! Use the steps below to find all your favorite AOL apps in the Microsoft store. To find your favorite AOL apps, first open the Start menu and click the Windows Store icon. Enter AOL in the Search field. View or select the available AOL apps. Click Install from the App page.

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Refer to our help article Download or upgrade your web browser for more information. Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving If you are missing items or your settings are not saving correctly, try the solutions listed below.

  7. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.