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Underearners Anonymous (UA) is a twelve-step program founded in 2005 for men and women who have come together to overcome what they call "underearning". Underearning is not just the inability to provide for oneself monetarily including the inability to provide for one's needs presently and in the future but also the general inability to express one's capabilities and competencies.
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Galileo traces its roots back to 1971 when United Airlines created its first computerized central reservation system under the name Apollo. During the 1980s and early 1990s, a significant proportion of airline tickets were sold by travel agents. Flights by the airline owning the reservation system had preferential display on the computer screen.
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Reservations for individual passengers or groups are stored in a so-called passenger name record (PNR). Among other data, the PNR contains personal information such as name, contact information or special services requests (SSRs) e.g. for a vegetarian meal, as well as the flights (segments) and issued tickets.