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In 2022 the Auditor General of Canada, Karen Hogan, conducted a review into the CERB fund and concluded that "the federal government effectively delivered emergency COVID-19 benefits during the pandemic" [18] but that "deciding to not front-end verification resulted in $4.6 billion in overpayments to ineligible individuals."
This complaint must deal strictly with the service provided, not the legal aspect of the service (for example, a service level complaint may be raised for unprofessional language, but not for a request for payment under the law). The complaint is first passed to the office that is the subject of the complaint.
The Canadian Federation of Independent Business (CFIB) is a non-profit business organization representing Canadian owners of small and mid-size enterprises (SMEs). The CFIB advocates on behalf of small business to improve tax policy, laws, and regulation.
The vast majority of complaints — 99.6% of them last year — get a timely response, according to the bureau. In about 41% of cases, consumers get some sort of formal relief, while in another 53 ...
The Trump administration has ordered the Consumer Financial Protection Bureau to stop nearly all its work, effectively shutting down an agency that was created to protect consumers after the 2008 ...
Experian does not properly investigate consumer complaints of errors in credit reports, threatening their access to credit, employment and housing, the Consumer Financial Protection Bureau said ...
The company has been an acquirer of businesses over the past several years and now has investments in financial services, healthcare, consumer & retail, government services, manufacturing & distribution, technology & telecommunications, building products, energy & natural resources, apparel, paper, packaging & printing, transportation, commercial services, industrial & automotive, real estate ...
Complaints escalated under its most recent Democratic director, Rohit Chopra, whom they said tested the boundaries of legal activity at the agency with his aggressive policing of the financial sector.