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Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Marketing provides services to satisfy customers.
Data analysis is the process of inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information, informing conclusions, and supporting decision-making. [1] Data analysis has multiple facets and approaches, encompassing diverse techniques under a variety of names, and is used in different business, science ...
Customer intelligence (CI) as part of business intelligence is the process of gathering information regarding customers, and their details and activities, to build deeper and more effective customer relationships and improve decision-making by vendors.
Data as a service is a general term that encompasses data-related services. Now DaaS service providers are replacing traditional data analytics services or happily clustering with existing services to offer more value-addition to customers. The DaaS providers are curating, aggregating, analyzing multi-source data in order to provide additional ...
Business analyst word cloud indicating some aspects of the business analyst profession (Flickr) A business analyst (BA) is a person who processes, interprets and documents business processes, products, services and software through analysis of data.
The definition of an operational analytics processing engine (OPAP) [8] can be expressed in the form of the following six propositions: Complex queries: Support for queries like inner & outer joins, aggregations, sorting, relevance, etc. Low data latency: An update to any data record is visible in query results in under than a few seconds.
Also, most commercial data analysis tools are used by organizations for extracting, transforming and loading ETL for data warehouses in a manner that ensures no element is left out during the process (Turban et al., 2008). Thus the data analysis tools are used for supporting the 3 Vs in Big Data: volume, variety and velocity. Factor velocity ...
Business intelligence (BI) consists of strategies, methodologies, and technologies used by enterprises for data analysis and management of business information. [1] Common functions of BI technologies include reporting, online analytical processing, analytics, dashboard development, data mining, process mining, complex event processing, business performance management, benchmarking, text ...