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  2. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions.

  3. Project management triangle - Wikipedia

    en.wikipedia.org/wiki/Project_management_triangle

    Cost Estimating is an approximation of the cost of all resources needed to complete activities. Cost budgeting aggregating the estimated costs of resources, work packages and activities to establish a cost baseline. Cost Control – factors that create cost fluctuation and variance can be influenced and controlled using various cost management ...

  4. Delivery schedule adherence - Wikipedia

    en.wikipedia.org/wiki/Delivery_schedule_adherence

    Delivery schedule adherence (DSA) is a business metric used to calculate the timeliness of deliveries from suppliers. It is a commonly used supply chain metric and forms part of the Quality, Cost, Delivery group of performance indicators.

  5. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality Management Software is a category of technologies used by organizations to manage the delivery of high-quality products. Solutions range in functionality, however, with the use of automation capabilities, they typically have components for managing internal and external risk, compliance, and the quality of processes and products.

  6. Lead time - Wikipedia

    en.wikipedia.org/wiki/Lead_time

    The Quote Order Lead Time (OLT Quote) is the agreed time between the Order Entry Date and the supplier's committed deliver date of goods as stipulated in a supply chain contract. [11] The Confirmed Order Lead Time (OLT Confirmed) represents the time between the Order Entry Date and the by the supplier confirmed delivery date of goods. [11]

  7. QCD (disambiguation) - Wikipedia

    en.wikipedia.org/wiki/QCD_(disambiguation)

    Quality, cost, delivery, in lean manufacturing; Quality Custom Distribution, a subsidiary of Golden State Foods; AGFiQ Enhanced Core Canadian Equity ETF (stock ticker: QCD); see List of Canadian exchange-traded funds

  8. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    Swank (2003: 125) cites an example of an insurance company where some employees filed according to policyholder (alphabetical), others by policy number (chronological) while others by date received. When employees were absent, substitutes sometimes found it hard to figure out where files were stored, so the process of retrieving files was delayed.

  9. Quality costs - Wikipedia

    en.wikipedia.org/wiki/Quality_costs

    In process improvement efforts, quality costs tite or cost of quality (sometimes abbreviated CoQ or COQ [1]) is a means to quantify the total cost of quality-related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.