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A passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
The passenger's name; The issuing airline; A ticket number, including the airline's three-digit code [2] at the start of the number; The cities between which the ticket is valid for travel; Flight for which the ticket is valid (unless the ticket is "open") Baggage allowance. (Not always visible on a printout but recorded electronically for the ...
Passengers with e-tickets are required to check-in at the airport for a flight in the usual manner, except that they may be required to present an e-ticket itinerary receipt or personal identification, such as a passport, or credit card. They can also use the Record locator, often called booking reference, a code of six letters and digits ...
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Passengers then attach the baggage tag and drop the bag at the baggage drop belt. Passengers without checked luggage can go straight to the lounge (if entitled to lounge access) and check in at the kiosk there using their ePass (a small RFID device only for its premium customers) [2] or proceed straight to the departure gate. Many airlines use ...
A prospective passenger is not booked on the flight, but waits to see if there is an extra seat after all scheduled passengers have boarded. [1] A missed flight requires a passenger to fly standby on the next flight to the same destination, as they now lack a reservation.
Reservations for individual passengers or groups are stored in a so-called passenger name record (PNR). Among other data, the PNR contains personal information such as name, contact information or special services requests (SSRs) e.g. for a vegetarian meal, as well as the flights (segments) and issued tickets.