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  2. Remote work - Wikipedia

    en.wikipedia.org/wiki/Remote_work

    A 2013 study showed a 13% increase in productivity among remotely working call-center employees at a Chinese travel agency. An analysis of data collected through March 2021 found that nearly six out of 10 workers reported being more productive working from home than they expected to be, compared with 14% who said they got less done. [74]

  3. 10 Unexpected Jobs You Can Do From Home - AOL

    www.aol.com/finance/10-unexpected-jobs-home...

    The pandemic has revealed one necessary truth about work: It doesn't need to be done in an office. In fact, not having to commute and being able to work in your pajamas probably makes you even more...

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

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  6. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

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