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  2. OTRS - Wikipedia

    en.wikipedia.org/wiki/OTRS

    OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...

  3. List of collaborative software - Wikipedia

    en.wikipedia.org/wiki/List_of_collaborative_software

    Trac, has wiki, document management, ticket system and version control system; Traction TeamPage integrated action tracking, wiki, live status, notification, and streams organized by person, task, project, and shared permissioned space. web2project, a dotproject fork with active current development and some innovations: subprojects, etc.

  4. Appointment scheduling software - Wikipedia

    en.wikipedia.org/.../Appointment_scheduling_software

    Various applications with differing pricing models are available. While the traditional software licensing model of a one-time licensing fee predominates for desktop applications; subscription-based, advertising-based, per-use, fee-per booking and free web-based systems are also available.

  5. Sabre (travel reservation system) - Wikipedia

    en.wikipedia.org/wiki/Sabre_(travel_reservation...

    The system used teleprinter machines located around the world to feed information into the system, which then sent orders back to teleprinters located at the fighter bases. It was one of the first online systems. [3] Smith and Watson observed that the SAGE system's basic architecture was suitable for use in American Airlines' booking services.

  6. TicketSource - Wikipedia

    en.wikipedia.org/wiki/TicketSource

    The company was founded in 2004 by Alex McLauchlan and Simon Wilsher, a theatre enthusiast, to help amateur theatre groups with their online ticket sales and booking. [1] The TicketSource system still supports a free version of the software based on the original offering. It joined the Society of Ticket Agents and Retailers in 2012. [2]

  7. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    The email system includes support for auto-responses, attachments, and full customization of all the rules which govern email. Emails are stored in RT as correspondence on a ticket, and the software can make a distinction between public replies and private comments to show them as appropriate.

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