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A tour operator is a business that typically combines and organizes accommodations, meals, sightseeing and transportation components, [1] in order to create a package tour. They advertise and produce brochures to promote their products, holidays and itineraries.
United States Tour Operators Association (USTOA) is a 501(c) registered nonprofit professional association that represents the tour operator industry. Its members are made up of companies who provide services worldwide but who conduct business in the U.S.
A tour guide in the United Kingdom. A tour guide (U.S.) or a tourist guide (European) is a person who provides assistance, and information on cultural, historical and contemporary heritage to people on organized sightseeing and individual clients at educational establishments, religious and historical sites such as; museums, and at various venues of tourist attraction resorts. [1]
Audley Travel is a tour operator based in the UK in Witney, Oxfordshire, with offices in London and Boston. The company covers over 90 destinations worldwide, providing tailor-made travel. [ 2 ] According to the Financial Times , Audley is the largest operator in this market.
The International Inbound Travel Association, formerly known as the Receptive Services Association of America, is a 501(c)6 trade association of major North American–based receptive tour operator companies and suppliers (hotels, restaurants, attractions, destination marketing organizations, etc.).
AITO members offer full protection of consumer holiday funds, a wide range of specialist holidays, quality customer service and a sustainable approach to travel. [2] There are around 120 Tour Operator members, but around 250 members within the association including AITO Specialist Travel Agents, AITO Tourist Board Partners and AITO Business Partners.
Tour operators obtain discounts, through allotment or commitment contracts, primarily depend on the firm size and the bargaining power exercised; they can vary from 10% to 50% according to the period of the year, the destination, the quantity and quality of services contracted upon. Some big tour operators are able to obtain up to 70% of discount.
From that information, it developed standardized criteria for how to best run a tour. To be labeled a GetYourGuide tour, an operator must agree to follow its best practices regarding meeting points, check-in processes, starting times, duration, and other factors. In return, the retailer will send more customers the operator's way. [26]