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  2. Call center industry in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Call_center_industry_in...

    A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.

  3. Business process outsourcing in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Business_process...

    Ambergis Solutions was established that year as a call center for US-based clients in the utilities, IT, travel & hospitality, telecommunications and financial services industries, and hired 5,500 employees. Immequire was a call center based in Arlington, Virginia that came to operate one of the fastest growing contact centers in the Philippines.

  4. Visayan Electric Company - Wikipedia

    en.wikipedia.org/wiki/Visayan_Electric_Company

    In early 2005, VECO opened a full service center at SM City Cebu with a Call Center equipped with Voice Over Internet Protocol (VoIP) telephone system integrated with a Customer Relation Management System (CRMS). A second, albeit smaller, full service center also opened in Talisay City in 2007 to attend to the needs of customers in the southern ...

  5. eTelecare - Wikipedia

    en.wikipedia.org/wiki/Etelecare

    eTelecare Global Solutions, Inc (Nasdaq: ETEL) (PSE:ETEL), was a provider of complex business process outsourcing (BPO).. eTelecare Global Solutions provides outsourced service through voice, email, and chat for companies in such industries such as consumer electronics, telecommunications, financial services, travel, and media.

  6. Qualfon - Wikipedia

    en.wikipedia.org/wiki/Qualfon

    Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [ where? ] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).

  7. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)