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If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get ...
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
AOL Desktop Gold is included at no additional cost with your membership. 1. Sign in to your MyBenefits page. 2. Under 'All Products' scroll to 'AOL Desktop Gold'. 3. Click Download Now. 4. Follow the installation steps listed below.
(A majority of dial-up connections have speeds of 28kbs or less because of issues with the phone lines). If you try to watch a video clip with a bit rate of 300kbs over a dial-up connection, the video will not play. For the best viewing experience, we recommend that you use a high-speed internet connection such as DSL or cable modem.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements. Desktop Gold · Feb 20, 2024 Activate or deactivate Ad-Free Mail for AOL Desktop Gold
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
If you're having trouble loading or playing a game, try these to fix your issue: • Restart your computer. • Clear cookies, cache, history and footprints in your browser. • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers.